Introduction

Tresvita is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name and contact details (email address, phone number, postal address)
  • Information provided during consultation requests
  • Communication records with our team
  • Any information you choose to share during consultations

Technical Information

  • Browser type and version
  • IP address
  • Device information
  • Usage data and analytics

How We Use Your Information

We use the information we collect to:

  • Provide and improve our consultation services
  • Respond to your enquiries and requests
  • Schedule and conduct consultations
  • Send you relevant information about our services
  • Maintain records for professional purposes
  • Comply with legal obligations
  • Improve our website and user experience

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: When you provide explicit consent for specific purposes
  • Contract: When necessary to fulfil our consultation services
  • Legitimate Interests: For improving our services and website functionality
  • Legal Obligations: When required by law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website or conducting consultations
  • Professional advisors when necessary
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making
  • Right to withdraw consent

To exercise these rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Tresvita
42 Fleet Street
City of London
London EC4Y 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7332 47 09