Terms of Service

Introduction

These Terms of Service govern your use of the Tresvita website and consultation services. By accessing our website or using our services, you agree to be bound by these terms.

Services Overview

Tresvita provides online nutritional guidance consultations with qualified nutritionists. Our services focus on personalised lifestyle support, everyday nutritional choices, and responsible use of vitamins and dietary supplements.

Scope of Services

Our consultations are educational and supportive in nature. They are designed to:

Provide information about nutrition and dietary supplements
Offer personalised lifestyle guidance
Support informed decision-making about everyday nutritional choices
Discuss appropriate vitamin and supplement options

Important Limitations

Please note the following important limitations:

Our services are educational and consultative, not for diagnosis or specific health interventions
We do not provide emergency services
Our guidance should complement, not replace, professional healthcare
We do not prescribe or supply supplements or products
Results and outcomes cannot be guaranteed

User Responsibilities

By using our services, you agree to:

Provide accurate and complete information
Attend scheduled consultations or provide reasonable notice of cancellation
Use the information provided responsibly
Respect our staff and maintain professional conduct
Not misuse or attempt to circumvent our services

Booking and Cancellation

When you request a consultation:

We will contact you to confirm availability and schedule
You may reschedule or cancel with reasonable notice
We reserve the right to reschedule if necessary
Repeated no-shows may result in service restrictions

Confidentiality

We maintain confidentiality of information shared during consultations in accordance with professional standards and our Privacy Policy. However, confidentiality may be limited by:

Legal requirements
Professional obligations
Safety concerns

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tresvita and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorised access to any part of the website
Transmit harmful code or malicious content
Collect information about other users
Impersonate any person or entity

Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

The website will be uninterrupted or error-free
Defects will be corrected
The website is free from viruses or harmful components
Information provided will meet your specific requirements

Limitation of Liability

To the fullest extent permitted by law, Tresvita shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.

Indemnification

You agree to indemnify and hold harmless Tresvita, its staff, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Third-Party Services

We may use third-party services for video conferencing, scheduling, or other purposes. Your use of such services may be subject to their own terms and conditions.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the modified terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Tresvita
42 Fleet Street
City of London
London EC4Y 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7332 47 09